Patient-centred care is the future for healthcare
Credit: hospitalmanagementasia We are featured in Hospital Management Asia! In this article, we explore the concept of digitalization and wellness innovation as the future of patient-centred care. As one of the leading hospitals in Thailand, we are constantly striving to improve, in order to provide the best care possible for our patients. Dr Marcus Ng of Praram 9 Hospital shares about the hospital’s efforts to move towards a patient-centred approach, and disease prevention over cure. “Healthcare is moving away from a paternalistic relationship between physician and patient, to a more patient-centred approach,” said Dr Marcus Ng, International Physician at Thailand’s Praram 9 Hospital. “Future trends in healthcare technology would aim to empower patients in order to provide them as much accurate information as possible, as efficiently as possible.” A leading private hospital in Thailand, Praram 9 has set its sights on becoming a digital hospital that leverages on technology to provide the autonomy that today’s patients seek. One example of this is the 9Care telemedicine platform, built in-house by the hospital’s internal team. All of the hospital’s doctors are on board, meaning patients can choose to video-consult doctors across any specialties, at their preferred timings. In Thailand, foreign visitors may serve their quarantine at hospital facilities under the Alternative Hospital Quarantine (AHQ) policy. 9Care has come in handy for the hospital to monitor patients during their quarantine. Medical tourists can receive their intended consultation and treatment via the platform, without having to