Medical Travel Program
Medical Travel
Praram 9 Hospital
Content
- Introduction
- Pre-Arrival
- Arrival at the airport
- At the hospital
- During travel Thailand program
- Upon departure from Thailand
Introduction
PR9 Medical Travel Program: Certification of Conformance with GHA COVID-19 Guidelines for Medical Travel Programs
As a result of the COVID-19 pandemic, Thailand has imposed entry restrictions that apply to all countries and territories. Fortunately, non-Thai nationals who need medical treatment in Thailand are exempt from these restrictions and are able to travel to our country.
This is applied to the patient, including no more than 3 companions, for an inpatient treatment only. And Above all, your safety is the ultimate goal of our service.
Praram 9 Hospital has implemented safety protocols that mitigate the risk of infection for the traveling patients and their companions. These protocols, practice and processes are certified as conformance to he Global Healthcare Accreditation (GHA) Program for Medical Travel Services.
Please check the benefits of the Certification of Conformance for patients via this link: https://www.globalhealthcareaccreditation.com/gha-for-patients
If you are seeking for medical services in Thailand, please check the details on each tab or click here to contact our medical coordinators for more information.
Overview of the patient’s journey of the Medical Travel Program at Praram 9 Hospital (Via air transportation)
Overview of the entry by land transportation
1. The preparation of the document for the certificate of entry is the same as in the entry by flights, except that the travelers do not need the fit-to-fly medical certificate.
2. At the border checkpoint, the travelers undergo the entry screening procedures (body temperature measurement, history taking,T8 form completion and COSTE&Thai Chana Application download), present the required document to the immigration officers.
3. After the procedures are completed, the traveler get on Praram 9 ambulance. The driver and healthcare providers wear full PPE, provide luggage cleaning, and sit in the front section of the ambulance. The patient and their companions stay in the back section, except for the case that the patient is unstable, the healthcare providers will attend the patient in the back section. All travelers are required to comply with health requirements during the trip (Wearing face masks, practice hand- hygiene)
4. Road trip to Praram 9 Hospital without stop
Current situations in Thailand
The situation of COVID-19 in Thailand is controllable. The infection rate and death tolls is rather low compared to many other countries. New cases report has been in a single-digit figure for several months.
Click here to see latest information from the Department of Disease Control, The Ministry of Public Health or Thailand
Political situation
There have been many youth-led pro-democracy protests mainly in Bangkok and some provinces since August 2020. Currently, the protests appeared to be non-violent gatherings and walk rallies on some main streets of the city. Most of the time, there have been notifications of the date, time and places of the protest gatherings 1-2 days in advance. Please check the updates from the local and global news agencies via these links.
https://www.bangkokpost.com/thailand/politics
https://www.straitstimes.com/tags/thai-politics
https://asia.nikkei.com/Location/Southeast-Asia/Thailand
Current update on the airlines that selling tickets to Thailand
Please check the following airlines
Thai Airways
Emirates
Qatar Airways
Etihad Airways
Cathay Pacific
Singapore Airlines
Lufthansa
Swissair
Austrian Airlines
EVA Air
KLM.
Pre-Arrival:
1. Contact Praram 9 Hospital
1.1 Consult our medical coordinators to request for a medical service.
1.1.1. To arrange an attending physician and the healthcare providers team (in case you do not already have your preferred physician)
1.1.2. Schedule a telemedicine consultation with the attending physician; – For an initial assessment of the patient. – To issue a letter indicating medical purpose and duration of treatment to submit to the Thai Embassy.
1.2. Alternative Hospital quarantine booking: For the patient and their companions.
1.3 A 100,000 USD health insurance policy. A health insurance policy with a minimum coverage of USD 100,000 covering treatment and medical expenses related to COVID-19 during stay in Thailand is required by the Thai Government Agency.
2. Prepare medical documents for COE
Contact the origin hospital to request for document that states reasons for medical treatment in Thailand eg. a referring letter or medical record
3. Apply for COE
3.1 To Apply for A “Certificate of Entry into the Kingdom of Thailand (COE)
3.2 When the COE is approved:
– For those who have valid visas: Collect the COE as per instruction of the Thai Embassy.
– For those who do not have valid visas: Apply for visas. Collect the COE & visas as per instruction of the Thai Embassy.
Contact a local medical facility
1. To schedule a COVID-19 test for the patient and their companions
2. To issue fit to fly certificates
** Please make sure that the issued date and time of the test result and the fit-to-fly health certificate are no more than 72 hours prior to the departure**
Specific procedures at the airport:
Present required document to the officer at the airport
1. Certificate of Entry (COE) and Declaration Form
2. Medical certificate with a laboratory result
2.1 A laboratory test result (RT-PCR method) indicating that COVID -19 is not detected issued no more than 72 hours before departure.
2.2 A medical certificate of the COVID-19 test result.
3. A Fit-to-fly Health Certificate issued no more than 72 hours before departure The certificate must be issued no more than 72 hours before departure.
4. A Medical insurance covering all expenditures of medical treatment, including COVID-19, while traveling to Thailand in an amount of at least 100,000 USD (The insurance must cover the whole duration of stay in Thailand).
Safety practice during transportation:
1. Each traveller must wear a face mask at all times
2. Practice hand hygiene by washing hands; – After coughing or sneezing. – Before eating or drinking – After using a toilet. – After touching surfaces.
3. Follow crew advice and public health requirements.
Arrival at the airport: Upon arrival at the airports in Thailand
1. Undergo Entry Screening at the Point of Entry
– Disabled patients or chartered flight: Disabled patients or chartered flight who travel by a charter flight go to screening point at Pier 6
– Patients arrive on a private jet The patient will undergo entry screening beside the aircraft and taken on ambulances through Gate 3. A disabled patient and the medical escort will be transported from the aircraft in an ambulance.
2. Submit documents to competent officials at the Point of Entry
2.1 Certificate of Entry (COE) and Declaration Form
2.2 Medical certificate with a laboratory result – A laboratory test result (RT-PCR method) indicating that COVID
– 19 is not detected issued no more than 72 hours before departure.
– A medical certificate of the COVID-19 test result.
2.3 A Fit-to-fly Health Certificate issued no more than 72 hours before departure: The certificate must be issued no more than 72 hours before departure.
3. Download AOT application and fill out T8 form
4. Undergo arrival procedures. – Immigration procedures – Customs procedures – Food and drug declaration procedures.
5. Collect the luggage at the specified area (*All the luggage is sanitized*)
6. Get on Praram 9 Ambulance: Escorted by the airport officers to Praram9 Hospital’s ambulance and commuted to the hospital
1. Meet the officer holding a sign showing your name at entry screening point in concourse E
– Undergo entry screening
– Download AOT application and fill T8 form A disabled patient and the medical escort will be transported from the aircraft in an ambulance. Their accompanying persons will use point of entry by Thai Airport protocols)
2. Submit documents to competent officials at Point of Entry
2.1 Certificate of Entry (COE) and Declaration Form
2.2 Medical certificate with a laboratory result
– A laboratory test result (RT-PCR method) indicating that COVID -19 is not detected issued no more than 72 hours before departure.
– A medical certificate of the COVID-19 test result.
2.3 A Fit-to-fly Health Certificate issued no more than 72 hours before departure: The certificate must be issued no more than 72 hours before departure.
3. Undergo arrival procedures.
– Immigration procedures – Customs procedures
– Food and drug declaration procedures.
4. Collect the luggage at the specified area (*All the luggage is sanitized*)
5. Get on Praram 9 Ambulance: Escorted by the airport officers to Praram9 Hospital’s ambulance and commuted to the hospital
AT PRARAM9 HOSPITAL
1. Accommodation and COVID-19 test
1.1 The isolation ward is on the 11th floor. All rooms are equipped with the modified AIIR system.
1.2 The patient and the first accompanying person stay in one isolation room. The second and third companions stay in another isolation room.
1.3 The patient and the companions undergo the first COVID-19 test on day 1, and the second test on day 5.
1.4 When the second test result comes out as non-detectable for viruses, the patient undergoes the reserved medical treatment.
1.5 In case of surgery, the procedure would be performed after the third non- detectable COVID-test except for urgent situations which the patient care team would consider the appropriateness of a surgical procedure after the second non-detectable COVID-19 test.
1.6 The patient continues the medical treatment or procedure (if not finished). In case the medical treatment in the hospital is less than 14 days, the quarantine period of 14 days must be completed nonetheless.
1.7 The patient and the accompanying persons undergo the third COVID-19 test on day 14.
2. Compliance to the health requirements during quarantine: The patient and their companions
2.1 Must stay only in their room at all times. After the first COVID-19 test is negative, the accompanying persons are allowed to visit the patient twice daily at 9 AM and 5 PM. Face masks are to be worn at all times during the visit.
2.2 Everyone must wear a face mask at all times except for eating/drinking and sleeping.
2.3 Practice self measurement of body temperature twice daily at 7 AM and 5 PM and report the temperature and symptoms via the following applications:
– Line Application to Praram 9 hospital staff
– COSTE to the Institute of Urban Disease Control
2.4 Practice hand hygiene by washing hands;
– After coughing or sneezing.
– Before eating or drinking
– After using a toilet.
– After touching surfaces.
2.5 Do not order food delivery from outside of the hospital. Meals are provided 3 times daily by the hospital. Extra food is to be ordered from the hospital catering service only.
Upon the end of 14-day hospital quarantine and the third COVID-19 test is non-detectable.
1. If the medical treatment/procedure is not finished.
1.1 The patient may be relocated to a normal ward to continue the medical treatment/procedure until finished.
1.2 All the accompanying persons can move to a hotel (Welltel or SHA Standards accredited)
2. If the medical treatment/procedure is finished. The patient will be discharged from the hospital. Upon discharge, the following documents will be provided.
2.1 A discharge summary
2.2. A discharge instruction
2.3. A medical certificate
2.4. A referring letter for continuation of the medical treatment (if needed) There will be a follow up call from a healthcare provider on the 7th day after discharge from the hospital.
During travel Thailand program
During travel Thailand program (optional)
Travelers must comply with the health requirements during the tour by;
1. Wearing face masks in the public places except for eating/drinking and sleeping.
2. Practice hand hygiene by washing their hands;
– After coughing or sneezing.
– After coughing or sneezing. Before eating or drinking
– After using a toilet
– After touching surfaces or appliances.
3. Keeping social distancing in public places.
List of hotels that pass the SHA standards under surveillance of our Infection Control Nurses team.
– SC Park Hotel
– Golden Tulip Hotel – JW Marriot Hotel Bangkok
– Hilton Sukhumvit Bangkok Hotel
– Aloft Hotel
or more by searching these verified websites: http://www.thaihotels.org/ และ https://www.eventbanana.com/th/blogs/blog-sha-hotels
link: SHA standards Information
List of recommended nursing homes (long term care facilities)
– The Senizens
– Chersery Home
Upon departure from Thailand
1. Check the requirements of the country of destination and prepare accordingly.
2. The patient and the accompanying persons must schedule a COVID-19 test at any hospital or medical facility to get the result and a medical certificate within 72 hours before departure.
3. Present the medical certificates with non-detectable COVID-19 test results to the officers at the departure airport.
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